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SERVICE OVERVIEW

MAINTENANCE CONTRACTS — AMC & PMC

A security system is only as reliable as its last service. UniSpark offers Annual Maintenance Contracts (AMC) and Preventive Maintenance Contracts (PMC) that ensure your security infrastructure remains fully operational, up to date, and compliant — backed by SLA-governed response times and detailed audit reports after every visit.

Maintenance Contracts — AMC & PMC Infrastructure
Scope of Work

WHAT'S INCLUDED IN OUR SERVICE

Annual Contracts

Annual Maintenance Contracts (AMC) for all security system categories.

Preventive PMC

Preventive Maintenance Contracts (PMC) with scheduled engineer visits.

Emergency Response

Emergency breakdown response managed by an SLA-governed call-out protocol.

Remote Health

Continuous remote health monitoring and system fault alerts.

System Optimization

Preventive cleaning routines, precise functional testing, and critical firmware updates.

Spare Parts Supply

Comprehensive spare parts supply line along with expert on-site structural replacement.

Audit Reports

Highly detailed audit reports generated instantly after every scheduled maintenance visit.

Multi-Site Contracts

Unified enterprise multi-site contract management across all UAE operational environments.

KEY BRANDS & TECHNOLOGY

All major security brands — multi-vendor maintenance expertise

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Targeted Sectors

INDUSTRIES SERVED

Providing robust asset lifecycle stabilization and preventative maintenance infrastructure across vital commercial sectors.

Aviation

Ensuring zero-downtime performance for critical transit nodes, perimeter protection arrays, and strict terminal monitoring nodes.

Real Estate

Long-term asset security management protecting multi-family communities, commercial skyscrapers, and mixed-use structures.

Oil & Gas

Industrial-grade preventive calibrations deployed across refinery infrastructure, remote fields, and distribution assets.

Hospitality

Discreet, thorough hardware audits ensuring guest tracking, perimeter setups, and server systems maintain baseline integrity.

Healthcare

Continuous operational testing for medical centers where asset protection and emergency containment loops require strict reliability lines.

Consumer

Scheduled systems review protecting retail centers and supply spaces against environmental and systemic technical downtime risks.

WHY CHOOSE US

WHY UNISPARK FOR THIS SERVICE

UAE-Compliant System Design

All relevant regulatory standards addressed at the design stage

Multi-Brand Capability

We source the right technology for your specific requirements

End-to-End Delivery

Survey, supply, installation, commissioning, and ongoing maintenance

SLA-Governed Response

Emergency and planned maintenance covered under formal contract

Ready to Discuss Your
Maintenance Contracts — AMC & PMC Requirements?

Our engineers are available for site surveys across Dubai, Abu Dhabi, Sharjah, and all UAE locations.

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